Has anyone else seen videos disappear from their post in communities and the validation URL from the preview doesn't work. Not even on this site either... is this a bug?
Solved! Go to Solution.
Hi @eharris04 -
It is a known issue affecting communities. You can track it here: https://status.khoros.com/incidents/yhqf4lmzy9jf
@lilim I searched in the community before posting and nothing showed up, hence my creating this post. Thanks for the info, I'll now check the status.khoros.com page first.
Would this explain this behaviour then as well in my community perhaps?
Came in to work a little while ago and finding a few complaints from our users, it appears to be affecting all historical videos within the community.
Yep, we are seeing the same. Every historical video embedded from YouTube is currently displayed as;
Glad it's not just me then @DanK!
If needed, I've just logged it with support, my case number is #00307394 😊
I'm going to file a case now as the incident report suggests the issue is resolved but it's not fixed for us on Workshop.
Same here. We're still seeing [video] on posts even though it's meant to be resolved now.
Just checked all of ours, still seeing [video] as well, just updating my support ticket now.
Support's response overnight to the ticket I logged yesterday:
Good news, looks like Embedly has resolved the issue:
Please let us know if you are still experiencing issues related to this outage or if you have any further questions.
Definitely not resolved for us either. I just tried to embed a new video to check if it was affecting just historically shared videos and it error-ed out.
I was able to embed a video just now strangely but the historical ones seem to be borked. Hope they can get it fixed.
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