Hi! I'm sure I am missing something pretty obvious here, but do signatures only pop up on certain boards? I'm not seeing it on our idea exchange board, but I am in our general boards
Solved! Go to Solution.
Can you check your other pages contain this component on it.
<component id="body-signature-highlight-escalation"/>
If its contain above component in quilt, can you check this settings in your Admin.
To add signatures in posts:
Note: The Signature field will no longer be available in My Settings > Personal Information if Display signatures in posts is disabled.
Most likely this is a page layout issue. Quite likely your ForumMessage layout uses a component that shows a user's signature. Here's a screenshot of how that looks like in Khoros Community Studio:Screenshot from Studio's page layout for ForumMessage
On the other hand your IdeaMessage layout might just use the body message only component which won't show the signature:Screenshot from Studio's page layout for IdeaMessage
You would need to add a signature component on your IdeaMessage or replace it with the "catch all" super component used on ForumMessage.
Thank you both for this information! Let me take a further look into it - I believe one of our pages is customized, so this makes sense that maybe we forgot the component... Thanks so much!!
Oh good to know @karolinalinda - I haven't had a chance to have my team look into this yet, but I'll let you know if we find anything! Keep me posted too, please 🙂
@Finney0225 schrieb:Hi! I'm sure I am missing something pretty obvious here, but do signatures only pop up on certain boards? I'm not seeing it on our idea exchange board, but I am in our general boards
Same here in Atlas-Community, in "normal" posts the signature is shown, but in posts on ideas not.
Comparison, my post with signature:
https://community.khoros.com/t5/Khoros-Communities-Product/How-to-report-on-labels-and-idea-statuses...
vs.
my post without signature:
https://community.khoros.com/t5/Khoros-Communities-Ideas/We-need-a-quot-Auto-Reply-quot-function-to-...
The question is, why this difference? 🤔
@Claudius wrote:You would need to add a signature component on your IdeaMessage or replace it with the "catch all" super component used on ForumMessage.
Do you have a component id for me to add the signature component to the IdeaMessage quilt? I cant find anything like this in our quilts.
What do you mean with the "catch all" super component approach?
We managed to resolve that in Studio via "UserSignature lia-message-signature"
@karolinalinda Hi, we are facing the same issue here. Can you please explain where exactly in Studio this can be set?
@karolinalinda Thank you for your answer. I think you mean the css option to modify the signature style. Thats not our problem. We wants to add the signature to our ideas quilt. For that we need the id of the signature component which @Claudius mention. We will be very thankful for getting that id.
@steffenschoene I managed to add signatures to the main idea message by replacing the message-view.widget.body component in the IdeaMessage layout by the more modern body-signature-highlight-escalation component. I kept calling this newer component "catch all" as the id suggests that it's a slightly monolithic component combining the message body plus markup for signature, message highlighting and escalation functionality.
I haven't yet figured out though how to add signatures to idea comments, too, as those seem to be driven by a different layout. I'm also a bit hesitant if the comment stream might get a bit too crammed with signatures getting added there, too.
@Claudius schrieb:I'm also a bit hesitant if the comment stream might get a bit too crammed with signatures getting added there, too.
too crammed?
I don't understand why it should make a difference if you reply/comment in topics vs. ideas?
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