Slack integration? Anyone tried this, or Live Chat?

[chrisvonsimson]

Has anyone tried integration for a "Live online" concept in their community?

[JennC]

Hi @chrisvonsimson! What do you have in mind for the live chat? What are you trying to accomplish?

Here in the Lithium Community, we've held several #OnAirWithLithium sessions using Google Hangouts. You can view one here--what we did was focus on a topic, invite several of our experts to discuss questions before opening it up for Q&A. In my previous role, I managed a support community and we did something similar, focusing on the top topics that our customers were interested in. I also wrote this blog article on my top tips on running an online event.

Hope that helps!

[calebmt]

I'd be interested to hear if anyone else has tried this as well. We're looking at doing something similar.  

[chrisvonsimson]

Very helpful replies. Thanks. What I'm looking to accomplish is a blend of two communities.

1. A Private Slack Group, sort of "Members Only". This already exists, and is OK, and will need to exist for a while, but has limitations.

2. A potential Lithium Community (yes this is a very small SMB sales opportunity, happy to engage with your business development team). This would be public, and could feed to the members group above.