Social Response and Moderator Flags in the Community UI

[Leigh]

Hi All,

We have found that when our moderators use Response in support of their activities, this does not result in clearing the Moderator flag in the Community UI.

I was curious to know if others saw this as well, and if so, is there a way that the Moderator flag can be cleared when moderating topics via Response.

Any and all input appreciated!

Thanks

Leigh

[LarryI · Accepted solution]

Hi @Leigh, 

This is a current limitation, moderator flags need to be cleared natively in the Community and not cleared through reading on Response.

Here is an existing idea on this very topic!  https://community.khoros.com/t5/SMM-Ideas/Option-to-clear-moderator-unread-PM-flags-in-Community-whe...

I would love to see this functionality make it into our Community product!

[Leigh]

Hi @LarryI 

Thanks so much and kudo already applied to the idea!

Thanks,

Leigh