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Value Analytics Survey Language Preference

Hi all,

We recently launched a parallel French community to compliment our English one. Language settings can be toggled by the user.

Do any members manage a bilingual community? If so, how does one enable language preference when served the Value Analytics Survey?

Thanks!

 

2 Replies 2
Contributor

Hi @Dru 

Yes, we manage two multilingual communities.

You need to add the French text keys values for the Value Survey.

To do that:

  1. Go to Community Admin > Features > Value Analytics > Localization
  2. Select the "Survey Type" (I suppose Community Experience Survey)
  3. Click on "Export"
  4. Once you downloaded the file, edit it by replacing the English text keys values with the French translation of them.
  5. Under "Import Localized Text", select "French" and upload the file with the french text keys values

When the community is set to French, then the French text keys will be displayed.

I hope it's clear. If you have any further questions don't hesitate to ask!

Clear as day - I can't believe I missed this setting. Thank you!

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