I have a question. I found a great post regarding this topic here. As it is a bit old, I figured I would start a new Topic based on my particular question.
So we are reviewing metrics around most popular content for a particular Forum. There is one Topic which has 307 Solution Views and 259 Visits.
I am trying to understand why the Solution View number is higher than the number of Visits. Understanding that a registered user is assigned a cookie for each unique visit, could it be the case that during that users visit - they viewed that Topic with Accepted Solution multiple times but the system is capturing only one visit?
Or perhaps is it the case where an unregistered user who found the Topic with Accepted Solution via a search engine and viewed the Topic with Accepted Solution but as the user was unregistered, a corresponding visit was not captured?
Am I totally off base with either of those working theories?
Thanks so much in advance for any guidance you can provide!
Solved! Go to Solution.
Three possible explanations that would lead to a higher solution view count:
Ahhh - very interesting indeed. For point 1: We allow only a single solution per Topic. For point 2 - that was one of my working theories - so great to have confirmation on that point. For Point 3: This is really great to know.
Thank you so much!
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