What are users searching on community forum

[leex1080]

I am new to the Khoros platform. I am wondering if there is an easy way to get a list of the keywords that members search for on our community forums -- like a report on which keywords, how often, etc. 

Thank you! 

[lilim · Accepted solution]

Hi @leex1080 - you should be able to find this information under Community Analytics > Search.

You can find documentation on this here: https://community.khoros.com/t5/Community-Analytics/View-community-search-metrics-including-Promoted...

[CrystalL]

Hi @leex1080, You can actually use Search Metrics in Community Analytics and apply a filter for your community members to get a better understanding of what they are searching for!

If you are interested, Khoros offers complimentary 1:1 Product Coaching sessions where we can walk you through this while on the call. You can read more about the Community Product Coaching Session: Community Analytics Overview here as well as sign up for the 1:1 coaching session!