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Whitelist a user from Spam Quarantine

I have a user that keeps landing in the Spam Quarantine and I'm not entirely sure why. Is there a way to whitelist them? I know @lilim has already proposed this based on domain:, but wasn't sure if it was already possible per username.


2 Replies 2

You could create a role that had the permission to bypass the spam moderation., and add users to the role as needed.

We had to add this permission to several of our existing roles to cut down on the false-positives.


Lili McDonald
Community Manager @ Amazon
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Perfecto. Thanks @lilim!


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