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Hi, We're not receiveing email on case replies on case portal. Any idea, what could be the issue? Thanks!Santosh
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is there a PDF that covers all the features of Forums? I can't find any detailed product information in the marketing material. I would like a detailed list of features - e.g threaded vs flat, avata...
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Hi,We have tons of articles to which we have not added metadata. Is it possible to export a list of TKB articles that are missing this added data?Thanks in advance!
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Hello everyone,,I know spam filter has keywords for posts to automatically get put into spam. What I am looking for are those that sometimes do not get caught. I was told there might be a way for me...
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Hi all, I am looking to give a group of trusted customers to have a greater weight in the distribution of bravos. This is so that I can add a more human measure to tell quality posts from non quality ...
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Hi, I would like to create a simple report in Idea Exchange - with a list of ideas submitted, user name / screen names, idea status, kudos received, comments received, etc.Does such a report exists? I...
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Hi all,since a few days - probably at the same time as the migration to AWS- we have problems to process tkb articles. There is simply no content in the article body area in the articleeditorpage, ric...
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Good day everyone,I am doing some clean-up and would like to hide some Groups that are no longer active but would like to hold on to the content. I have found this article: Archive a Group, but is the...
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Hello Everyone,I posted this inquiry a little over a year ago. I didn't however have enough knowledge of what to ask.First, please chime in if you publish any of your known issues (doesn't have to be...
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Hi all,Has anyone noticed that the "insert video" option only seems to appear on PC desktop?The button doesn't appear in the message editor on iPad (safari) or Samsung S10+ (Chrome), and my users are ...
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