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Hi, We currently have a thriving support Community using Lithium. We mostly focus on clients and superusers answering support questions between them with minimal Customer support/Customer care involve...
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In the last few months, our community started to see a rise in the number of registrations that occurred each week. At the highest point, we saw around 10k registrations in one week. Then, near the be...
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Hiya, we have a blog area which users are subscribed to however when we add a post with Bold Text, Bullet Points etc, all of that formatting is lost in the email that is sent to the community member. ...
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Hi, may seem a simple question but can anyone point me to where I check what release we are on of the Lithium Community? I want to assess against Release Notes but can't locate what we are on now to k...
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Good day all,As a Community Manager, I am subscribed to all sorts of content and get many email updates from Lithium to let me know about new questions or contributions.Is it possible to set up folder...
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We've figured out how to have a different name for "kudos" in our ideas board versus our discussions board, however when you hover over the word, the word kudos still remains in both boards. Does anyo...
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Hi All, This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.
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Went to the content area in LSI and saw "An Unexpected Error has occurred". Anyone else encountered this?Looked on the Li status page and see that there's an issue with "SMM and Lithium Community Int...
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Hi everyone, When you remove a user from a superuser program (for posting policy violations) do you inform the remaining participants, or not?Our superusers have a private discussion board and will no...
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We would like to run a report to see all users that updated their avatar in a certain date range. I'm unable to locate a user report for avatar updates in LSI or Metrics?Is this report possible to bu...
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