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I'm looking for some wisdom regarding permissions for users that have not logged in. In all the documentation I'm finding, it *appears* that the permission defaults apply to "members" (logged in) wh...
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Hi Team,I want to test the Spam Quarantine page alignment and notifications in the stage environment. And what are the steps to see the Spam notification messages in the page "Spam Quarantine"?Thanks ...
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Hello Community, I am trying to locate training resources for Lithium (Khoros) platform- Help documentation that can be repurposed for our members. So we are planning to migrate from Jive and of cours...
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How are folks who are *not* using Reach managing workflow approval on their blogs? Are you using the blog node given this deficiency? In the process of finalizing our implementation, we've identified...
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I'm having a hard time creating a reply-only board. I have 2 boards under my one category. 1 board, I want to be able to give our customers the ability to post and reply. However, on the other board, ...
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What's up my Lith-- Khoros COMMUNITY! 🙂Question for all: Is there an ability to LOCK a forum thread after a post within has been marked as ACCEPTED SOLUTION?I've read that developers built some sort ...
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Hi all -I'm looking to test the following functionality found in admin (Features > Video > Admin: Allow users to post externally hosted videos)Can anyone share some highlights of doing this in your co...
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I am trying to get a better sense of what Lithium recommends the following ratios should be or what others are using to benchmark? Average minutes to 1st reply < 1200 minutesTopics with First Replies...
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We are wondering what metrics Lithium or other customers recommend are leading indicators to Support Ticket deflection. We are creating a deflection score card for our customers to determine if the Co...
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Hey team, have been searching around to no avail on this question. Is there anyway to make our "kudo" and "reply" counter interactive? That is - make the quote bubble open up to a reply, and make the ...
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