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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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suemacaluso

LSI reports - How to get spam our of page view reports

When pulling reports from LSI we do not want spam reported in our page views as it changes it to an untrue metric.  Is there a way to not include spam posts in page views.  Thanks
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BHall

Video cover photos in "masonry" view - how to improve the experience?

Has anyone used the "masonry" list view with a video-heavy/centric contest? I'm looking for a better way to get cover images on the tiles that represent a video entry.  Currently, a user would need to...
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estieg

Tracking "title edits" within Lithium

We are preparing to roll out our super user program for our GoDaddy Community, and one of the “tracks of participation” we want to make available is that of “editing titles” (we haven’t thought of a g...
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katiepbussey

Search crawling too broad of an area

Hi, all! We are nearing launch and I've run into an interesting search results issue. Search is treating phrases as individual words - so if I search cat and mouse, it will return results with the wor...
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Louiz_Q

[SMM] Multiple Language CSAT Copy Approach

Hey Li Community,  What is your folks approach when you have a multi-language and multi-regional brand (with one handle) and Lithium / Twitter only allows to send one copy with Twitter's CSAT survey?T...
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alfredojahn

What exactly does li export-studio-plugin do?

We use the SDK. Keep our files in a local repo. When Lithium makes changes in Studio, they generally send us a .zip file with only the files that have changed. I am on Windows 10. I use WinMerge to co...
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KatieMaryS

Salesforce License for Lithium integration

Hi all, We're currently preparing the salesforce integration for our lithium community and have a Partner License in Salesforce. Salesforce indicated that we will probably need a Community License in ...
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deads

Upload in progress?

I'm viewing a page and get a banner with a button saying "Document upload is in progress" - what's uploading? Why? And why would I need to refresh after it's finished?
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deads

Lithium Meetups / User Group

Are any offline meetups or user groups offered? I'm interested in having general chats about Lithium Community usage with other Lithium users.If nothing is organized already, I'd be willing to get som...
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jhaze

About @Mentions ... from a Community Manager perspective

Hi all -It me. (lol)I've reviewed a previous @mention forum post and it gave me all the knowledge I need to enable @mentions in my community (it is already enabled in a private forum, but not througho...
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