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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Toby

Set up folders for email notifications from Lithium in Outlook

Good day all,As a Community Manager, I am subscribed to all sorts of content and get many email updates from Lithium to let me know about new questions or contributions.Is it possible to set up folder...
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Julie_M

How to change name of kudos hover button

We've figured out how to have a different name for "kudos" in our ideas board versus our discussions board, however when you hover over the word, the word kudos still remains in both boards. Does anyo...
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Rachie1986

role which prevents new members from sending a Pm without creating a public post

Hi All, This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.
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lana_lee

LSI "Unexpected error has occurred" message

Went to the content area in LSI and saw "An Unexpected Error has occurred".  Anyone else encountered this?Looked on the Li status page and see that there's an issue with "SMM and Lithium Community Int...
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AlanA

Remove User from Superuser Program

Hi everyone, When you remove a user from a superuser program (for posting policy violations) do you inform the remaining participants, or not?Our superusers have a private discussion board and will no...
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jamiemccardle

Avatar Reports Metrics or LSI?

We would like to run a report to see all users that updated their avatar in a certain date range.  I'm unable to locate a user report for avatar updates in LSI or Metrics?Is this report possible to bu...
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Parvez_AL

Understanding minutes to first reply

Hi,I had a question related to minutes to first reply. In LSI the definition of minutes to first reply it also mentions "This metric excludes minutes for replies that have occurred after 7 days". (sho...
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JulieU

Is local content prioritised when using the global search on a local page?

HiI am curious to how the articles are prioritised in the search results. When you search in the search bar, will content from the page you are on be 1st priority in the results?  And what is the next...
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kgroneman

How long does spam quarantine hold a message?

I can't find the answer to this using search here.  If a message gets automatically deleted from the spam quarantine, how long does the spam quarantine hold a message before it's removed from the quar...
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Inactive User

Is there a SORT / ORDER BY clause in API V1?

The ORDER BY clause in V2 is limited in scope and cannot be used to ORDER BY message.subject, or author.login, which we want to. Does the API V1 have a sorting capability? I'm unable to determine. Tha...
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