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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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TeroRe

Rating & Review add on and gamification

In the Formula Kedudukan -field you can define several criteria but is there anything related to R&R ? For example, if user write a review he/she get´s a badge or a rank?Our idea is for example: membe...
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mvanpelt

Community Value to Customer Success Staff

 Our Customer Success team uses Microsoft Teams heavily to host all their discussions and questions for each other.  There is a ton of CS created content and tribal knowledge that then just sits in Te...
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lydiar

Searching translated content

As we grow our translations within our discussion forums, users have pointed out that when they search, they are not seeing translated results. How do we make this happen?
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mhock

What department owns community in your organization?

We are working with two schools of thoughts as to who should own the Community.  My learning has shown me that 'it depends'.The ultimate purpose/goal of the community determines who owns. Reduce ticke...
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kgroneman

Where is this image?

Our email templates include the following image:  https://community.softwaregrp.com/t5/image/serverpage/image-id/4953iABDE86FDFB311539 Where is this image located and how do I access/edit it?   All th...
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rwinkler

How to mark discussion posts as read, in batches

Is there a way to mark discussion forum posts as read, in batches? We have some that our support team posts as "support tips" and we don't want them appearing in the "unanswered threads" list. Any sug...
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kgroneman

When does "Rank" happen?

I'd like to know WHEN ranking happens.  Is it a constant process?  Does rank only happen when a user logs in?I have a "Role Remover" rank.   It usually sits at the bottom of my rank list.   Here's wha...
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AlanA

Allow Users to Tag Own Post Only

Good evening folks, Wondering if you know if it's possible to restrict permissions on tags so that users can tag only their own posts? Currently, we have some members tagging posts made by others with...
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kgroneman

What does a "completed" status really do?

I've tried to find this in the communty to no avail.   My question is when you set an idea status as COMPLETED, what does that do?  Is it searchable?   Can people still vote and comment on it?   The i...
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TeroRe

Login with Facebook?

Is there still possibility to sign in with the Facebook account?I think so but I just want to make sure. And there isn´t possibility to add community feed/app to Facebook page?
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