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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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fuenteso

Tips to implement new ranking structure?

Hi everyone,We're ready to start implementing and testing the new ranking structure we designed for our community. I'm trying to figure out what would be the best way to create the new ranks without d...
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jhaze

New User Report: LSI vs. Admin

Khoros Community, what's up?!I am attempting to pull a New User report via Community Admin.I navigate to Admin > Metrics > User Reports. I set the parameters to:Activity Date Range: 2/1/19 - 2/28/19Re...
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VincentQ

Adding a Marketplace (used equipment sale) to our Lithium Community

Hi, We currently have a thriving support Community using Lithium. We mostly focus on clients and superusers answering support questions between them with minimal Customer support/Customer care involve...
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JesseW-GD

Validating user registrations

In the last few months, our community started to see a rise in the number of registrations that occurred each week. At the highest point, we saw around 10k registrations in one week. Then, near the be...
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sarajaynerow

Formatting Lost in Subscription Emails

Hiya, we have a blog area which users are subscribed to however when we add a post with Bold Text, Bullet Points etc, all of that formatting is lost in the email that is sent to the community member. ...
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sarajaynerow

What release are we on?

Hi, may seem a simple question but can anyone point me to where I check what release we are on of the Lithium Community? I want to assess against Release Notes but can't locate what we are on now to k...
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Toby

Set up folders for email notifications from Lithium in Outlook

Good day all,As a Community Manager, I am subscribed to all sorts of content and get many email updates from Lithium to let me know about new questions or contributions.Is it possible to set up folder...
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Julie_M

How to change name of kudos hover button

We've figured out how to have a different name for "kudos" in our ideas board versus our discussions board, however when you hover over the word, the word kudos still remains in both boards. Does anyo...
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Rachie1986

role which prevents new members from sending a Pm without creating a public post

Hi All, This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.
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lana_lee

LSI "Unexpected error has occurred" message

Went to the content area in LSI and saw "An Unexpected Error has occurred".  Anyone else encountered this?Looked on the Li status page and see that there's an issue with "SMM and Lithium Community Int...
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