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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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lolagoetz

getting started checklist for design

Anyone have any sort of "getting started" checklist of what needs to be defined when you're first launching a community? Something that can be shared with a web designer who hasn't worked on Khoros be...
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J1897

Auto Response for certain boards

We have a community where most of the threads are fault reports for different technologies. Due to the amount of threads it takes a few days for the employees to reply. Often they need to ask basic qu...
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CKummer

Searching within a thread

Hey all, our users are asking if it's possible to search within a thread. Case: A thread has a bunch of replies - eg 1000. Now a user would like to find all replies with a specific search term.  That ...
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cgrinton

Attaching a .ps1 file to a post fails

Our users are having trouble attaching .ps1 files to posts in our Community. When submitting a post with such an attachment it fails with the following error: "The attachment's xx.ps1 content type (ap...
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snaveen

"Create an Article" option not visible

Hi Team,We have created a TKB board, but our users are not able to see the "Create an Article" option on this page, it appears to users who have moderators and community managers roles.Kindly help me ...
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jmiller

Community Structure: Linking to another site

How can I create a dropdown option in the community strucuture/navigation that redirects a member to another site? 
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bgarrison

Nonindexable pages

There is content in our knowledgebase that we'd like to be nonsearchable - pages you could only access through direct hyperlinking from existing articles but which wouldn't appear in search results. F...
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estieg

Functionality within a Group Hub to determine downloads?

Hey everyone,On our community, we have a number of closed and private group hubs for users.  We are considering creating another closed/private group hub with highly confidential information, that wou...
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suemacaluso

Adding a video to a post

When inserting a video to our Community it only seems to accept the link from youtube. We have videos hosted on vidyard and a URL like this is not accepted:https://videos.qlik.com/watch/ZWqSdmw1sBJRxa...
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achavez03

Group Hub Membership Metrics

Hi!I am gathering some insight into how our closed group hubs are going (engagement, membership, etc.) I have been looking through Group Hub Admin and normal Admin/Analytics, and I have not been able ...
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