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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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kgroneman

Where is this image?

Our email templates include the following image:  https://community.softwaregrp.com/t5/image/serverpage/image-id/4953iABDE86FDFB311539 Where is this image located and how do I access/edit it?   All th...
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rwinkler

How to mark discussion posts as read, in batches

Is there a way to mark discussion forum posts as read, in batches? We have some that our support team posts as "support tips" and we don't want them appearing in the "unanswered threads" list. Any sug...
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kgroneman

When does "Rank" happen?

I'd like to know WHEN ranking happens.  Is it a constant process?  Does rank only happen when a user logs in?I have a "Role Remover" rank.   It usually sits at the bottom of my rank list.   Here's wha...
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AlanA

Allow Users to Tag Own Post Only

Good evening folks, Wondering if you know if it's possible to restrict permissions on tags so that users can tag only their own posts? Currently, we have some members tagging posts made by others with...
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kgroneman

What does a "completed" status really do?

I've tried to find this in the communty to no avail.   My question is when you set an idea status as COMPLETED, what does that do?  Is it searchable?   Can people still vote and comment on it?   The i...
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TeroRe

Login with Facebook?

Is there still possibility to sign in with the Facebook account?I think so but I just want to make sure. And there isn´t possibility to add community feed/app to Facebook page?
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Finney0225

Sign on logo bigger

Hello! Is there anyway to get our 'sign on' tab larger within the community? Is that edit in Studio?  Thanks in advance 🙂 
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mvanpelt

Lithium Data

I am wondering what LSI report people are using that is most reflective to identify those Community members that are most active/top contributors? Our customer marketing  team is looking to identify p...
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kgroneman

Viewing profile information

I have a dilema I'm hoping someone has a solution for.   In our company we have groups of people (marketing, support) that have a need to be able to see user profile information (email address, etc) i...
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Elaine_ThreeIre

Is there a report to show me the #posts on a specific conversation?

I am trying to cost the number of responses/posts on a specific conversation ID?  For instance if i have an issue that customers are raising on SM i would like to be able to quantify the number of con...
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