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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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nkilani

Forum

Dear Sir, I'm looking for a power forum, professional one, easy to implement and suitable for the telecommunication company, so please send us your suitable product that can help to achieve us our goa...
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syafiq

How to remove tags from a specific TKB article?

As the question above, how can i remove the tags from a specific article. currently the article have 2 tags, i want to remove 1. I cant find the reference for this. thanks 
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HeyScottyJ

LSW Snooze vs. Response Time

One of our key metrics in social response is, of course, Response Time. There are many cases in conversation, though, where we might need to research a question. We might respond to the user to let th...
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TeroRe

Community Experience Survey and cookies

Hi, Survey uses cookies and if you remove them after session you will be prompted with the survey again and the again. Is there way to avoid this? This behaviour is annoying but luckily occurs only wi...
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TeroRe

Renewing ranks but idea is missing

Hi guys, I´m telco company´s CM and I have a problem with our ranks. I´d like to renew those but I don´t know how to. Ranks should be funny, innovative, something that member could be proud of, someth...
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MrB77

How to interpret "Moderator/User Relation" in Metrics?

Hi there I'm currently diving in some stats and tried to work with " Moderator/User Ratio" Stats in Admin --> Metrics --> User/Moderator Posts Ratio I see these results:  PeriodRatio Moderator/User Po...
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stickmantoo

Can I see who marked a post as accepted solution?

Is there a way for an admin to see who marked a particular post as a solution? Thanks, Jerry
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Inactive User

User report by company name or company email?

Hi all, Is there a user report that I can run that lists all users from a certain company (assuming same domain name in email address, for example)?  Use case is that we have a new customer engagement...
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HelgaMarieAuran

Narrow down auto-suggest when adding idea

Hi,When creating a new idea there is an auto-suggest from the full community it seems, and not within that idea-area or at least within the category I am in.Is it possible to narrow down the autosugge...
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STARFLEET

Join the EU-US Privacy Shield - engage legal confirmation within EU

Although the EU-US Privacy Shield is still in political discussion, it would be very helpful for all EU related companies, if you will be part of it.In times where the companies have so many legal stu...
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