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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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psl

Changing forum category images

Hey everyone,  first time posting, hoping to get help with the forum I just started working on. When I add new category to the forum, it repeats the same picture image (please see the pandas in attach...
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Inactive User

Business case for community - best figures to demonstrate value?

I am preparing a business case for our community, I want to include some figures that demonstrate the business value, apart from the obvious call deflection what are the other indicators that can supp...
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kurtzi

Lithium private communities on boarding

Hi All, Let's say I want to buy a Lithium license. Am I just getting my own URL?My own user management service? Can I Import users? Thanks 🙂Liran. 
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kurtzi

Lithium admin statistics

Hi Guys, Second post of me trying to decide whether I should use Lithium as a community support forum. I'm googling it for some time but couldn't find a focused answer...As an admin, I'd really like t...
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JillianB

Search Spam Bot?

I'm putting together a metrics report on off-season activity and just noticed that our community search was rather inundated with junk searches over the summer. We received thousands of searches for t...
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Inactive User

Labels and site search

Hello everyone,My community recently migrated to Lithium from Jive, so I am still new to the intricacies of the Lithium platform. I am struggling to find an answer to this question posed by one of our...
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mr_gordon

User Contact After Inactivity

hello all! I am new to lithium community! I am looking for a way to mass communicate a message to individuals who have not accessed the site in a while. ex 45 days. I would prefer that all the individ...
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HelgaMarieAuran

Change text inside search-bar

Hi, Does anyone know how to change the text inside the search-bar if you would like it to differ depending on the location of the user?For example saying "Search this knowledgebase" or "Search this fo...
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lradden

sitemap of community

Hi  I need to submit my community's sitemap to google web tools for re-indexing. How do I locate the sitemap of my community?
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Karlee92

Update Community Manager Contact Info

Does anyone know where I go in admin (I'm assuming that it's in admin) to update our company contact email? For example, all of the customer updates from the no-reply@lithium.com email currently go to...
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