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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Inactive User

member data retention period

We are looking at GDPR compliance in preparation to next year and one question that cropped up is how long we retain the member data for. Currently we don't delete inactive accounts in case a member c...
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VF_MikeHales

Odd robots.txt

Excuse my ignorance but my robots.txt file doesn't show my Community's sitemap. Instead, it shows BT.com (today) and recently Vodafone.com.za, when it should show vodafone.co.nz. However, I can't find...
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shong

Is it possible to get the Audit logs by calling API?

Hi Is there an API available to retrieve the audit logs? Regards Shong
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Samantha_O

Archiving Posts

So we had a process of "archiving" posts that were over 1 year old within our Community.  Our process was to go board by board, find any post that was created over a year ago, post a new reply to the ...
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estieg

Closing threads once solved and adding a "me too" button

Hey folks, Hope you're all having a great day!  As many of you probably experience as well, we have a tremendous amount of users who read posts and decide to post a "yeah, that happens to me too..." c...
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Esther_H

Disable Account creation

Hi there,this question may sound a bit weird, but:How can I disable the possibility to create a new Community account? The reason for this question is, that we will soon disable one of our two communi...
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EmDunn

Response time to community posts - what is your target?

Hi all, We are trying to benchmark response times, within forums, for other SaaS companies. For example, a user posts a question in a forum. No one within the community answers. Do you or your moderat...
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BHall

Upcoming Ask Us Anything Event - Virgin Mobile USA

Shameless plug alert! - We are hosting an Ask Us Anything event in the Virgin Mobile USA Community, starring our Member Benefits team!   On December 5th from 2-3pm Central, our Member Benefits team wi...
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viveksr

Question about Survey Modal Popup

Hello,Is this Survey Modal see screenshot below as seen on https://community.lithium.com a component? Can it be customized for e.g., adding company logo? Inputs on the same is appreciated. Thanks!!!  
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TeroRe

Blog comments and Kudos?

Hi, I wonder does platform support feature where people can give a Kudos for blog comments? I can give a Kudos for blog article itself but not for comment.
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