Best practices to avoid scammers on large customer support boards?
I'm curious if there are any best-practices that can be followed to avoid customers being targeted by scammers in communities facilitated by Lithium. For example, one major technology company uses Lit...
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Delete Blog Articles
Does anyone know if it is a feature that you can't delete your own blog article? I'm an admin and I can delete other users blog articles but not article's that I have created myself.
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Future-Dating a Forum Post
I noticed that it's possible to create a future date for a blog post, but am I right that you can't future-date a forum post? I went into the Admin but I don't see that this feature is something that...
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Hyperlinking Images in TKB Article
I'm looking to hyperlink a few photos in a new TKB article. For some reason the link button is not working - whenever I put in the entire address is won't go anywhere once I click okay. And if I code ...
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Email notification subject character count
Hi, Is there any character limit for post title in the Email notification subject ? Thanks,Mounika.
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Moving TKB to a forum ?
Hey all, We are transitioning from TKB articles and we haven't found a way to "move" a TKB into the forums area. Have any of you used the "Move Option" for a TKB article into a forum thread? I'm ho...
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Decrease of number of users online
Hi there, We are experiencing a decrease in the numbers of "online users" shown in our Community since Aug. 1st. We had an average of between 3000 to 4000 users online and all of a sudden, we have jus...
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Managing URLs/site navigation for Ideas Exchange
Hey all, We are looking to place a Landing Page in front of our Ideas Exchange. The Landing page comprises of a search bar, copy/details on how our business processes ideas and a feed of top voted ide...
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How to include superusers for important community decisions ?
Hi everybody, we have a quite new community with some very enthusiastic uers which we would like to include in a decision regarding a split of a board.Technically we have reached the magic number whi...
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what features do you like best?
what lithium features do you like best? which ones do you use most in your community? how does it fare with your community?
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