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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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snaveen

Visit Id Vs Visitor ID

Hi Team,I would like to know about the Visits, Visit Id, and Visitor ID, how they are related and how they are different ? RegardsNaveen S
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matthew_cowan

Merge boards & retain subscriptions

I am in the process of consolidating our Community structure and want to ensure that all of our users' subscriptions remain intact. I can use batch processing to move content, but want to make sure th...
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maryironclad

Customizing the Format of Daily Digest Emails

I find the email format of the Daily Digest subscription emails difficult to read and follow. Has anyone customized the format of theirs? If so, can you share some screen shots? Ideally, I think it wo...
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rmikolajczyk

Salesforce Knowledge to Khoros integration

Hi,We would like to sync some knowledge from Salesforce under certain conditions. I did not find any configuration on Khoros Admin panel. Does anyone know how this integration is working? How can we i...
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ionyema

Analytics limited only to 12 months

Hi, I'm trying to look at some data over 18 months for our Community but the default seems to be only 12 months. Can anyone help? 
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Jamesmillere

How To Migrate Data To Khoros

I have a lot of data stored in the Salesforce admin tool and I just moved to KHOROS. Is it possible to migrate all the data to Khoros? If yes, please share the step-by-step process or manual. Thanks i...
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lilim

Alternatives to poll feature

Hi everyone,Today, I was setting up the poll feature within our community and I'm pretty disappointed in the lack of functionality. 😥 Users can only vote for one option, the HTML options are broken, ...
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Parvez_AL

Community Analytics topic numbers includes spam

I am not sure if others are aware of this issue or if everyone is ok with Community Analytics dashboard topic numbers. We have been reporting the discrepancy in topic numbers in Community Analytics fo...
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jhaze

Delete or Disable account?

To my wonderful Lithium Community! A user in our community reached out and asked: "Please delete my J-Net account associated with this e-mail: ***" This being my first time having to deal with this, I...
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mgordon

Tracking Subscribers in Locations

Hello all! I was wondering best practices or advice on tracking subscriber counts within areas of your community. At the moment we have a feed that tracks the count for admins of the platform but it c...
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