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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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phoneboy

Sorting messages with a specific label

In the Forum Filter by Label Page, it displays all messages in a given forum with a specific label.However, it's not clear what order the messages are being sorted by...nor is it clear how to sort the...
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jbidk

Anyone using Google Translate?

Hi, Anyone using Google translate on their Communities? I interested to find out if this is something that has worked well and if you have any suggestions and learnings from the experience. Jbid
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PiperWilson

How to find and export survey results

Hello,I am new to the community I'm managing and to the Khoros platform. We have a survey in place and my boss wants to see the results. I've found the survey, but I don't know how to find the results...
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jamiemccardle

Email to a Friend Results in 404 Error

When you navigate to a post, choose the Options menu, then select Email to Friend, the friend finally receives the email 30+ minutes later and the link in the email returns a 404 error.  Even Administ...
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Finney0225

Custom Avatar not working

Hello! For whatever reason, a user on my community is unable to upload an Avatar from my computer. I am able to (Community Manager) however, regular user is not. I've checked the user settings about 2...
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CarolineS

Bulk member download - does it work for you?

Hi ya'll!I usually use the user report from admin when I need a member download, but I thought I'd try the new Bulk Download Member Data from Community Analytics. Unfortunately, when I click this, not...
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jamiemccardle

Bug or Bad Wording?

When you edit a reply, it says Edit Reply to [user that posted the reply you're editing].  It doesn't match the mention on the post of the "replying to ..." Am I missing something or does this seem li...
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CarolineS

Permissions required for moving a post INTO a board?

Hello!We have some folks who have "Move post" permissions within a group hub; they may need to move discussion posts from the group hub into one of our forums.However, they don't seem to have permissi...
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jamiemccardle

Inserting HTML - Different Font

It was noticed that the post containing the HTML (Code Insert) is not showing the code in monospace for some reason. Can that be fixed? It looks right when I go into the page to edit it, but when I ju...
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CarolineS

Neat idea: Add Google Analytics tracking codes to your community emails

I just implemented a pretty nifty little enhancement - I added Google Analytics tracking codes (UTM) to each of the links in the standard Lithium-sent emails. So, now I have some visibility into how m...
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