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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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adriana4u

Is there any way to change the popular articles component?

Hello, Hope to find you well. We currently have a component that shows the most popular articles (the ones with most views), however, we would like to change the time range so it doesn't pull really o...
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CarolineS

Unexpected error for anonymous users using Options menu

I'm going to report this bug to support, but I thought it worth mentioning here as well to raise the visibility a bit.Anonymous users encounter an "unexpected error" from the Options menu of a forum b...
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snimsger

Group Hubs Analytics

My team is planning on implementing Group Hubs into our community platform. After attending a Product Coaching session, the metrics are set up to include non members and members of Group Hubs.Is there...
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Finney0225

Autosave

Could someone help me figure out when Autosave kicks in vs when it does not? I believe Autosave is only for posts and replies - not private message... can anyone confirm? Thanks so much!! 
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Inactive User

Finding an autosaved post

I was working on an article in a TKB and when I went to save it I got an authentication error. I've tried to find it in the TKB Dashboard > Drafts and TKB Dashboard > Unpublished tabs but it's not the...
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elbranscomb

Users Online - how do you use it?

Looking to see how everyone is using the Users Online page. A fellow Atlas member shared this url so you can quickly see some detail on who is currently online:https://community.[yourcommunity].com/t5...
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Akenefick

Moving Event Comments

We noticed comments on an event can be edited and deleted but can't be moved. Is this functioning as intended or could there be a setting somewhere I am missing? Thanks
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aprilmay

Instagram Live Comment Moderation

Do we have the ability to view and moderate (hide/delete) Instagram Live comments in Khoros Care?
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Claudius

How is a user's / visitor's country determined & updated in Analytics?

Looking at the country information that I can filter by in Community Analytics I was wonderingAt which point of the user journey is the country association determined? On registration for the account ...
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AgnesOhrling

'Solved' in URL when using accepted solution function

Hi! We are in our community using the accepted solution function, where customers can mark a reply as solved if it has helped them in their query.  We have noticed that every page that has a reply mar...
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