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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Inactive User

Finding an autosaved post

I was working on an article in a TKB and when I went to save it I got an authentication error. I've tried to find it in the TKB Dashboard > Drafts and TKB Dashboard > Unpublished tabs but it's not the...
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elbranscomb

Users Online - how do you use it?

Looking to see how everyone is using the Users Online page. A fellow Atlas member shared this url so you can quickly see some detail on who is currently online:https://community.[yourcommunity].com/t5...
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Akenefick

Moving Event Comments

We noticed comments on an event can be edited and deleted but can't be moved. Is this functioning as intended or could there be a setting somewhere I am missing? Thanks
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aprilmay

Instagram Live Comment Moderation

Do we have the ability to view and moderate (hide/delete) Instagram Live comments in Khoros Care?
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Claudius

How is a user's / visitor's country determined & updated in Analytics?

Looking at the country information that I can filter by in Community Analytics I was wonderingAt which point of the user journey is the country association determined? On registration for the account ...
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AgnesOhrling

'Solved' in URL when using accepted solution function

Hi! We are in our community using the accepted solution function, where customers can mark a reply as solved if it has helped them in their query.  We have noticed that every page that has a reply mar...
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Peta415

Unique Users (Analytics)

Hi Khoros community, When Unique Users visit your blog/post, I was under the impression they were not members of the community.  Or are they count as actually hits from members who have already signed...
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salvatorelab

Disable account - Ban account

Hi!Are there different action to make an account disabilitation instead of a ban?I mean, sometimes users ask to cancel their registrations to the community because they're not interested anymore.Do yo...
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MarkAtTruth

What is text keys for ban message?

We're sorry, but you have been banned from using this site.This account has been deactivated and may be reactivated by reaching out to the community team via email. Your deactivation is for the follow...
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Ellen_G

Email Notification Improvements for Khoros Communities

Hello!I had a few questions about the Daily Digest notification ('Digest subscription notification [digest_notification.text]') and General subscription notification emails.1. It appears that our Dige...
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