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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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jamiemccardle

Font Not Changing in Editor Tool

Is anyone else experiencing an issue with the font feature in the editor tool?  When I change the font in a post, it doesn't show the chosen font when it is posted.What's odd is I can copy and paste t...
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vtanneru

how to download the posts and replies and all the engagements on community

we are trying to download the post/replies data along with the engagement data for those posts to do a text analysis project. how can we do that, is that even possible?? how is the data stored in LITH...
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Andre_Sostizzo

Rate of solutions provided by employees and how to control it.

The latest challenge has been to determine how many "Solution Authored" should be coming from Support engineers or other employees versus other community members. Currently our estimate is that 25% be...
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i_am_ryan

Improving Accepted Solution rate

Hello all!In our community when someone asks their question and it gets a response, an auto-generated email is sent off with a CTA of accepting the solution or replying to the thread to keep the conve...
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Ryan_Gilmore

Sync select TKBs with Salesforce

Hi,Is there a way to sync select TKBs with Salesforce?Thanks.Ryan
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mnguyenGS

Showing preview of picture in attachment

Hello,I'm cross-posting from the Support forum, as I couldn't find a way to move the question to here 😞In our new community, we realized that the pictures uploaded as attachments do not show previews...
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adriana4u

Signposting localization

Good morning,  I finally managed to have the signposting in our community but now new struggles have emerged but one that is being often repeated is that the css you have given to us makes the box app...
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hardials

Google QA Structured Data

Hi, I want to confirm if Google QA structured data is supported or not? As per this blog https://community.khoros.com/t5/Khoros-Community-Blog/Best-SEO-Practices-Khoros-Platform/ba-p/581379 it's suppo...
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bbraglio

Explaining difference between forums and Q&A

How do you explain to your community members the differences between a Q&A feature and forum boards? Looking to have copy that encourages quick and simple questions using Q&A feature versus encouragin...
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Notmark-VFZ

Community Analytics - Detecting trending topics

Hi all,I'm looking for a way to detect trending topics in Community Analytics (and get notified asap if a topic explodes), but I can't find anything on this subject (or I'm searching for the wrong key...
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