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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Cloud_Spanner

Shortcut for preformatted text

In our editor we have the option of selecting "preformatted" text. Is there a keyboard  shortcut for this?   
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suemacaluso

users with same sso id

I have two users (same person) two different email addresses but both have the same sso ID. I need transfer the account history into new account but because the sso id is the same it won't work. shoul...
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brittanycarmona

Khoros Community Tips for Users

Hi All,We are implementing a feature in our community entitled "Community Tip Tuesday" where every Tuesday we post a tip on a community functionality or feature that users may or may not be aware of w...
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Finney0225

OOTB Khoros Features

Hello! I'm looking for a list of OOTB Features for Khoros, things like badges, private message, etc. Does that exist? I saw this one: https://community.khoros.com/t5/About-Atlas/List-of-Khoros-Communi...
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adriana4u

Different Languages in communities

Hello, I wanted to ask you what do you think it's the best practice when it comes to languages in community? Should it only be in English? Should there be other languages?  I really want to hear your ...
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bellaalmeida

Change order of comments on a single thread

Hi everyone! I'm new to this forum, so I'd like to start by saying how grateful I am for the opportunity to ask questions and share my experience. I'm currently in the process of revamping one of the ...
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StanGromer

How long can it take to process changes in the platform?

Poor title, but here's the question - We added a new rank yesterday called "Active" - The logic is very simple to rank up every user who has ever logged in once to our Community. It has now been 24 ho...
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akloepfer

KB article visibility control

Hey guys- curious to know if we are able to control who is able to view a KB article. Are we able to set up our TKB so that I can have an option to choose if the article is visible to customers, partn...
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PiperWilson

How to Track and Report On DAU/MAU

I did find this thread, but it's old, so I decided to start a new one.I am new to Khoros and would like to measure DAU/MAU. I also want to find a way to report them in a digestible way.First, how do I...
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mdfw

Prevent sending emails on some badges

Is it possible to prevent sending emails to users for some badges? For instance, as people gain solutions badges, they get an automated message when they get a '10 solutions' badge, but if they get to...
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