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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Ryan_Gilmore

Topic appears as unread after replying

When a user replies to a topic in our forums, the topic still appears unread in the message list to the user who replied. This seems to have started with Forums v5.Is anyone else experiencing this? Is...
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sarajaynerow

What is best practice for deleting new drafts of previously added articles?

Hello!Is there a best practice route around deleting/discarding drafts from the knowledgebase article dashboards if we don't want to proceed with them? I can see Delete Topic is available but that del...
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jamiemccardle

How to Remove Tags from Specific TKB Article

I see older threads about removing tags from specific tkb articles that state it is not possible.  You can only remove it from the entire Knowledge Base section. Is this still the case or has anyone f...
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mirceaiordache

Remove pagination from "My subscriptions"

Hello guys,Does anybody know how to remove pagination from "My subscriptions"? Thanks!
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adriana4u

Quantity of subscribers per topic

Hello, I saw a thread of 2014 regarding this but then it was not possible to know how many subscribers there were to a thread/topic. Do we have an API call for that now?  Thank you so much ahead. BR,A...
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mirceaiordache

Get all "My Subscriptions"

Hello,I would like to get in code all the subscription for a user, basically to have the data from "My subscriptions" as if it weren't paginated. Currently if I'm using the following query SELECT * FR...
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CarolineS

Deleting custom page quilts?

Hi all!We have a number of custom quilts that we no longer use; wondering if it's possible to delete them.Note that I am not using the SDK, just working directly in Studio. Can't find a delete button!...
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adriana4u

If an user is moving companies is there any way to keep their account?

Hello, We have a user that potentially will leave to another company, and they have all their ranks and responses and they wouldn't want to lose those. Is there any way just to change the company? And...
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PiperWilson

How to find and export survey results

Hello,I am new to the community I'm managing and to the Khoros platform. We have a survey in place and my boss wants to see the results. I've found the survey, but I don't know how to find the results...
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jamiemccardle

Email to a Friend Results in 404 Error

When you navigate to a post, choose the Options menu, then select Email to Friend, the friend finally receives the email 30+ minutes later and the link in the email returns a 404 error.  Even Administ...
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