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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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Pedromon

Same article in published and draft

Last week I published an article.   I went to make a few changes after review and saved it.  I went back to see the published changes and they weren’t there.  I realized, I edited a draft version in t...
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elbranscomb

Customer examples of Help Center Knowledge Bases

Hi, I am looking for customer examples of Help Centers using the Knowledge base feature in Community. Is anyone doing this or know of any example sites? Has anyone migrated existing Help Center docume...
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fcaelen

organise KBs into course with evaluation forms

Hi!I would like to organize some KBs into one course with links between KBs (next/previous)  and if possible add an evaluation form at the end.Any idea how to do that?Do you know any integration with ...
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kgroneman

Displaying bonus points

We're considering using the Bonus Points feature to award community members for contributing to blogs, TKBs, etc.   My question is:  Is there a way to display bonus points? On their user profile for e...
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AustinG

Survey Opt-In Percentage

What's your typical opt-in percentage for Value Analytic surveys? We are seeing less than 1% consistently and want to understand if this is "normal." 
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ab_melissa

Size limit on video posts?

Hey everyone, Is there a size limit on video posts on community? Thanks! 
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daniellechapman

Notifications for TKB Article Contributors?

Do users added as TKB article "contributors" receive notifications when there are comments or questions made on the article to which they appear as a contributor?Or are only the main authors notified?...
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Lief

Twitter Posts from Community - not showing images

I've been all over Atlas and can't seem to find this.When we simply add a link from a TKB into Twitter we get this during preview and after publish.    e.g., links that should work because they have a...
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tyw

Deleting Community Avatars - What happens?

When we opened our site we provide two sets of avatars but only wanted to include one. We want to remove the second set but are scared... if we do this does anyone with an avatar from the removed set ...
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StanGromer

Using V5 forums w/ Linear layout yet adding in your own indents

Has anyone tried using V5 forums w/ Linear layout and threaded sorting yet adding in your own indentations?  Our community absolutely hates the out of box V5 experience, they miss the pagination and h...
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