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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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jonchen

Difference between Solutions Authored vs. Solutions Accepted?

Hello,In the Bulk Download Member Data function inside Community Analytics, I noticed there are two columns for solutions. One is "Solutions Accepted" which I would assume is the number of responses a...
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PerBonomi

Limit avatar file extensions

I probably know the answer, but I want to ask the wider community anyway.Is it possible to block users from using, for example, .gif for their avatar, while still allowing the extension for embedded (...
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jamiemccardle

Members Searching For Other Members in the Community

We receive many requests from members that want to search for other Community members by name or email to find their username so they can send a private message or mention it in a post.After researchi...
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stehrani71

Labels: Can new labels be assigned to existing articles in BULK?

Hello Everyone, Can someone tell me if it's possible to assign new labels to existing KB articles in bulk (i.e. 100 articles at a time?) If so, can you tell me how? Thank you! 
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StanGromer

Atlas users that automatically kudo all comments?

Really a Atlas specific question but figured someone else may be curious as well - Why are these 3 users automatically kudoing posts in Atlas? I realized last night they would instantly kudo my commen...
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jamiemccardle

Content Archived but Title Still Appears

Has anyone ever archived a post but the title still appears?  When I click on the title, it says Archived.  Usually, it doesn't appear in the list of posts anymore.  I did notice a lock appears in the...
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stehrani71

Group Hub Owner: Modify/Edit Labels?

Hello everyone, We have Group Hub. And I've made a member an "Owner". Shouldn't he be able to edit/modify a Label of an existing post (blog and/or discussion)? If so, how is this done? 
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jamiemccardle

Issues with Private Messages and Batch Processing

Has anyone else noticed that if you use batch processing to mark checked messages as new that it only marks single messages to you (not in a thread, multiple people, or broadcast messages) as new? mea...
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CKummer

Old emojis - where can I find them?

Hey everybody,  I would like to add the old emojis from editor v.1 to the new editor. When I have downloaded them from the old editor and uploaded them again they appear twice in the old one. That mea...
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jamiemccardle

Analytics Data Doesn't Match

Does anyone know why these numbers in Analytics are always different?  The numbers at the top are always lower.   
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