Moving TKB comments in Bulk?
I'm having trouble moving outdated TKB comments to my archive in bulk (looking forward to Content Archival and Smart Archival).So I have batch processing turned on, but there doesn't seem to be the ch...
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Do auto escalation work the same as manual escalations?
Hey,We're using manual topic & message escalations and have it working via email & pushing a conversation into Response immediately (on boards where there's a 24 hour delay).We're now trying to use au...
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Communities - dark theme
Is there an option in the Khoros Communities settings to include a dark theme as part of configuration/styling options?
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List of User IDs that accessed a blog
Hi Khoros Community! I am looking to obtain a list of all users IDs that accessed a blog article on a specific day. Through Community Analytics, the maximum I can pull is a list of 200. However, thous...
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Calculate newly created questions in a community.
Hi,I’m trying to find newly created questions in a community / category from in the last month - Feb 2020. To calculate the same I am doing the following steps - 1. Go to Lithium Community Analytics ...
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Stars rating in posts possible?
Hello everybody,is there the possibility to have every normal post rated with stars? So, basically an alternative to kudos?Thank you.Alex
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Whatsap Khoros Messaging Product data extraction / Integration
If my business wants to use Khoros services to chat with our customers using Khoros Messaging tool (Whatsap Messenger Chat), 1) Where that chat transcripts data get stored?2) How can we access that da...
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notifications not sent for some of the articles published
I'm observing that under some of the scenarios, notification emails are not being sent out.1. When I create a new article, save a draft and publish, the notification is not sent out.2. When I create a...
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Adding user to a User role through API
Hey,I wanted to add a user to a user role via API. I have obtained the users user ID but I wanted to do it at scale. So I'm not planning to add them one by one via the admin console. Can anyone help ...
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In Article FIle attachment links
Hi All, Simple question, when creating an article, is it possible to link a file you have uploaded as an attachment within the text of the article?For example: Click here to downloadWhere selecting t...
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