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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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pepitaK

Two inline reply editors in solved thread

We updated inline replies to our pre-production community, but this strange behavior occurred: When replying to the topic message, there appear to be two inline editors. The first one is where it shou...
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lolagoetz

Granting new roles via ranks - does it backfill those who earned the rank?

I'm creating a new role that grants additional permissions once a rank is reached. Adding it to the rank is the easy part. But what happens with users already in that rank --- will it go back and give...
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Finney0225

Post Approved Metric

Analytics question! Could someone please describe the 'Post Approved' Metric for Moderators? If you have an Admin Filter on, the moderator who clicks on the email which then takes you to the Community...
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Leandra_N

How to export contest entries

Hi all,I'd like to export all of the contest entries from a contest I am running and am stumped as to how to accomplish this.I've sorted through the contest metrics and am unable to see how to do anyt...
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CKummer

Reply editor of the new Private Messenger

Hi there,we have just launched the new messenger in our community. The users are happy with it but there is one thing they complain about it: the size of the reply editor. Is there any chance to switc...
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jpadilla

Kudos value with search for messages

Hi, I'm using the v2 search endpoint with querySelect * from messages where board.id='myboard'This brings me 100 message type item. The key is that I also need to get the kudos value for each of those...
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StephenB

Configure the messages-feed component

Wasn't able to find it, so apologies if it's documented somewhere. Does anyone know the XML parameter to configure the messages-feed component on the profile page? I'm trying to reduce the count of me...
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MichaelGrayson

Filtering by Role functionality varying in intelligence

I'm not sure if this is a bug or a bit of a strange system WAD.  In intelligence 'content' I can select roles to filter by from a populated list like so:In badges however I cant:And further manually e...
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Chao

Community Traffic significantly decreased since May 5th

Hello CommunityI observed traffic declining (about 20%) since May 5th for my English and Spanish communities, but not Portuguese community. Not sure if you see the similar trending. I would like to he...
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AlexBoehnke

Video: assignment of rights

Hi Community, we like to start a new project. We want our users to upload video content. How do you handle the assignment of rights? Best case for me would be, that there is a field while or beford up...
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