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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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calebmt

"Start a Topic" Button Not on Label View of Forum

I've just realized when a label on any of our forum pages is selected, users (even myself as admin) can then no longer "Start a Topic." Is there a way for them to be able to still create a new thread ...
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Nconforti

How to generate URL's in Custom Content

Hi everyone,I'm pretty sure my question is quite simple 🙂  I have some custom content fields that I am creating in my stage environment. All the links that I am making work in my stage environment of...
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tyw

API to see PM's sent by user?

I was wondering if anyone knows if a report, or API exists that would allow me to see PM's sent by users on a daily, or hourly basis? I know there is the generic PM's sent in Community Admin > Metrics...
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Toby

RSS feed error: This XML file does not appear to have any style information associated with it.

Good day everyone,I have community members trying to pull content from my gated community via "Subscribe to RSS feed" When they select subscribe, they get the following error message:"This XML file do...
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rose_cobb

Ability to browse TKB via Slack, for internal users

Hello, I received an interesting request from our Support team. Is there a way to integrate Slack and Khoros Communities so that users can browse through Knowledge Base Articles through Slack? Here is...
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tyw

Spam Quarantine - Who marked as spam?

One challenge I’m finding is being able to identify who marked a post as spam, was it the system or a moderator?I know I can use the audit log based on the post ID to see but this isn’t an efficient u...
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svenja_

Change password not possible

Hi support,I need to change my account's password. But now matter how strong I make it (respecting all the special character list) it does not work, the "save password" button is never active. Can you...
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mdfw

Content filter mark as spam?

Is there a way to have filters mark something silently as spam? I don't necessarily want to tell my spammers I'm on to them but I don't see that option. I have a filter that's matching some of the wor...
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AlanA

Auto-Response for Unanswered Posts

Hi all, We are blessed with a Community platform that receives a ton of traffic and engagement. One downside to that is we see a lot of questions go unanswered. We'd like to implement an auto-responde...
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sarah_m

Community Badge redesign

As part of a gamification project we have redesigned our badges and ranking structure. We are currently in the process of creating images for the new badges and looking for some inspiration.Can anyone...
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