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Khoros Community Product Discussions

Have questions about the Khoros Community product? Ask them here.
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NicolaC

How can I track the number of unanswered posts over time?

I would like to compare how many topics went unanswered in July 2018 versus how many went unanswered in July 2019.
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sarajaynerow

Can you have two different menu links going to the same board?

Hi, due to the complex nature of some of our offerings, we are wondering whether we can add two different items on the menu in two different sections that ultimately link to the same TKB board? 
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CarolineS

19.10: "Powered by Khoros" logo is much larger than the old "Powered by Lithium"

Has anyone else noticed that their "Powered by" logo is a lot larger in 19.10 (and maybe 19.9; we didn't get that release)? See screenshot comparing the two (purple line added by me to emphasize the h...
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Claudius

Designed regression in PM v3 when composing Private Message

After receiving some styling direction in the topic Private Messenger v3 styling and layout we managed to get Private Messaging to a polished state. It's indeed a great progress in UX to have PMs show...
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Lajs

Permission for Edit users

Hi!  I would appreciate some help from someone 🙂 I would like to give our community moderators access to Admin - Mod tools - Edit users. Does anyone know what permission I should give them?  ThanksLi...
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JUNGHEON

Ideas for displaying posts with official answers

If a community manager or modulator provides an answer, can those postings be segregated separately?
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Leandra_N

Batch Processing takes several minutes to process and is unsuccessful

Hi, I am using the batch processing tool to attempt to move about 20 threads at a time to a new forum. However, the process is painstakingly slow. It takes about 3 minutes to process the request, and ...
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k_saurabh

Community Analytics - Country Level Data

Hi,I have couple of queries regarding community analytics or LSI1. Is there any way we can save filters so that it can be reused?2. Any way to pull the data for multiple countries as one shot and sche...
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saraforslund

Can i add xml files as a white listed file type to attach to tkb's?

Hi,Was just wondering if the platform supports adding xml as a white listed file type, so that my authors of tkb articles can add a xml file as attachment to an article? Thanks in advance!
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aarontw

What does "Feature This Idea" do?

On our idea stations, we can select "Feature this idea" from topic options menu on any idea. What does this do? Is it the same as pinning an idea?
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