Showing results for 
Show  only  | Search instead for 
Did you mean: 

menu items in burger menu out of sort order

Hi there,

wasn't there a different sort order of menu items in the burger menu a few days ago?


By coincidence, we have a similar issue on our stage as well. Does anyone else have the problem as well? Could be a problem with Khoros Communities Release 19.7.



5 Replies 5

I have heard from our TAM that this is a known issue with 19.7 (but it's better than the completely blank menu some communities saw w/ 19.6!)


We have seen this issue in couple of other communities at version 19.6 as well.

Hope this will fixed in 19.7 release.

Expecting your Kudos and Accepted Solution to my replies.


As we jumped from 19.4 to 19.7, I guess it is not fixed with 19.7.


I suggest open support ticket on this, or email to

They can rectify this issue and will let you know the cause on there side on community.

Expecting your Kudos and Accepted Solution to my replies.

TBH... Ive had an issue with my site for ages.. where the popout menus are painfully slow to update and reflect changes made to the site nav.. I often have to wait a day for it to update. No real time thats for sure, Ive raised tickets in the past and had some luck with quick fixes when updates appear to have been "stuck" but the issue persists.

Just a quirk of the platform, just my opinion anyway...  


Checkout some of the stuff i've built using the platform:
Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 

My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.