Hi how do I find out the total # of members and total # of posts all time in my community?
Then how can I display that information much like you have here on the lithospher: members/online/posts?
Thanks!
@lradden - These are the specific calls:
https://community.lithium.com/restapi/vc/users/count
https://community.lithium.com/restapi/vc/users/online/registered/count
Thank you, that helps with the display, but what report can I run to find out how many total registered members all time I have in the community? And how many total posts?
Currently LSI won't be able to help as its limited to six months. @NaokiT has said that Lithium is looking to expand this but it's unlikely to be "all time" but rather just a year because of the impact on performance. The same goes for Metrics in the Admin.
I would run a User Report (Admin/Metrics/User Reports) and export to CSV. Make sure you have or add columns for number of posts. You can run the report for as long a period as you wish, right back to before your community went live.
Jason
Actually I figured it out. In Admin>Metrics I chose Forum Posts, and Completed member registrations, and just chose a date range as far back as I knew the community first started. I was stuck on the date range when I wanted all time, so I just had to go back in time to the beginning! Thanks!
Although I would add that the Forum Posts metric does not tell me how many posts are in the community and visible now. Many were archived over the years as info got outdated, so the all time Forum Posts actually does not reflect the total number of forum posts that are active on the community today.
You are fortunate that you can use metrics for this purpose. If I try a wide date range I get the following message "Unable to generate report, exceed maximum data points. Please shorten date range or use a wider granularity."
You could find out the number of archived posts by limiting the scope (top left corner) to the relevant category or board before running the query. (Assuming all the archived posts are in an archived board and not deleted....)
Jason
Hi @Hayley -- do you mean "active members"? If so, you may want to check out this discussion: Active Community Members, What does it mean to you....?
Once you have defined what "active" means to you, you can used the metrics available in Community Admin to check how many users have signed in, posted, kudoed, etc. within a given timeframe.
Also, there's a related idea for this here: Add Active Members Metric to LSI
Hayley wrote:Thanks Lili - sorry about the late reply, I only noticed your comment now. I think active members is also useful, but I'd like to know how many members are on the system in total, and then be able to break them down into active and not active. Is there an easy way to see this or do I need to export to CSV and check the count manually?
Hi Hayley -- Let's say you decide an active user is someone that logins to the community during a given time period. You could look in LSI at the Members dashboard to check the member entrances count.
The total number of member entrances during a specified period of time.
A member entrance is counted the first time a registered user logs in (via Lithium log in or SSO) and views a page after being recognized by the system. The length of the visit and the number of pages viewed has no impact on this metric. Member Entrances (which has been adopted by Omniture, Google Analytics, Coremetrics, and Webtrends) replaces the Login metric.
Just remember that LSI limits the number of months of data you can view at one time.
