Automated solutions and AI used to be a luxury for customer support — now, they’re a necessity. In fact, by the end of 2023, companies would have saved an estimated 2.5 billion hours on customer service by using chatbots. Will you be ready? On 21st January 2021, join us at 4pm (GMT) when we'll be in conversation with Google  to  discuss practical strategies and recommendations to best support your customers with rich support experiences and automation. Plus, learn more about Business Messages — Google’s newest messaging channel. It’s the easiest way for billions of users on Android and Apple devices to discover and message your brand. Unable to join?  No worries! Simply register for the webinar and we’ll send you the recording to listen to in your own time. ... View more

  Online brand Communities are fantastic digital spaces where customers can get answers, connect with peers, and share new ideas. And what’s more, Communities can turn into a powerful network that drives growth and engagement across your entire brand, delivers true business value, and creates trust with your customers.   Join us on 5th November  when we’ll be in conversation with Spotify’s Global Community Manager, Jamie Johnston, Liam Dyson, BT’s Head of Digital Product, and Visma's Helga Auran to debate: What are the winning techniques for boosting Community value and user engagement? What is the real business value gained from hosting an online brand community, and what are the core customer benefits? Can Communities truly fuel brand innovation? Join us to get an insider's view of Spotify, BT and Visma's community strategies on 5th November 2020 from 11am GMT.   Save your seat here:  https://pages.khoros.com/WB20-11CommunityDebateEMEA_RegistrationPage.html     Unable to join? No worries.  Register anyway  & we’ll send you the recording, as well as our Key Takeaways piece. ... View more

Welcome to the Events & Customer Meet-Ups - EMEA: Group Hub! Here you’ll find a wealth of information about all of our digital and live events. ... View more

For the first time ever, we’re bringing Khoros Engage to Paris (7th November) & Cologne (12th November). Joining us onstage across the two events will be leading brands and organisations including Bayer, SAP, Cultura, Feverbee, T-Systems, and more! These are both one-day conferences at which you’ll have the opportunity to:   Gain actionable insights from some of the world’s best brands & speakers Discover the latest Khoros news and product roadmaps for Care, Communities, & Marketing Hear exclusive case studies from Khoros customers Network with other professionals in the digital customer engagement space Learn about the psychology of online behavior from our keynote speaker, Web Psychologist & Best-Selling Author Nathalie Nahai For the full agenda & to save your seat at these events, please visit: Paris: https://events.bizzabo.com/216681/home Cologne: https://events.bizzabo.com/216684/home   Questions? Please contact kparker@khoros.com or your Customer Success Manager in EMEA.  ... View more