We are Khoros. Fifteen years ago our legacy companies, Spredfast and Lithium, both grew their roots in Austin, TX, and we’ve grown quite a bit since. Our city is world-famous for its live music and BBQ — but September 9 -11, digital leaders are taking over. Let us introduce you to Khoros Engage.
Khoros Engage will bring together digital customer engagement professionals for three days of networking, keynotes, workshops, and, expanded due to popular demand — product training sessions. Our mission is to help you be all-ways connected with your customers — to know who they are, what they want, and how you can meet them wherever and whenever they want to connect. At the Fairmont Austin Hotel, we’ll be joined by the industry’s most innovative minds including Bumble’s Chief Brand OfficerAlex Williamson and #1 Bestselling Author of Digital Leader, Erik Qualman.
We know this is going to be a great event, but don’t just take our word for it:
“There are some conferences that just aren't worth sending my team to. This isn't one of them." — Douglas Craig, Fandango’s VP Content Strategy & Programming
Welcome to the fastest-growing tech city in America. Spend your time here chatting with industry leaders after hearing how our fellow-Austin based company, Bumble, built a digital community and brand affinity. Keynote speaker Alex Williamson (who was named to Brand Innovators’ “Women to Watch” in 2018) will address how Bumble communicates its vision and voice through content, social media, and customer service.
You can also expect fresh insights from author Erik Qualman, who will show you the strategic mindset you need to be a better digital leader. For a preview of Erik’s keynote, read our Q&A blog post about him here. Throughout the weekend you’ll get the chance to see the tech industry through different lenses, especially during breakout sessions, where companies will present several case studies relevant to customer engagement.
2. Make connections
Khoros customers and employees live all over the world — from San Francisco to NYC to London to Bangalore. While video chats are great, we are thrilled to get to talk in person. With more than 700 attendees from more than 300 brands making their way to Austin, Khoros Engage is an excellent opportunity to expand your network. Speak with a wide range of digital customer engagement professionals, from practitioners to executives, in every industry.
Although the scale of this event is large, our focus on small groups means you’re sure to make personal connections with attendees who are looking to network and share insights. With representatives from industry leaders like Google, Adobe, AAA, Fidelity, and eBay in the crowd, the opportunities for collaboration are endless (we can attest that great work can be produced over breakfast tacos).
We’ve loved hearing your excitement for our new Khoros customer engagement platform. More powerful than ever before, the Khoros platform offers you expanded capabilities not possible with Spredfast or Lithium alone. We realize that with new features and capabilities comes a learning curve.
At Khoros Engage, Khoros customers can sign up for one of our three product training sessions, held on Monday, September 9. Each training session will be led by the Khoros product enablement team and centered on our three solutions: Care, Marketing, and Community. Customers who attend Community training will also gain Community Manager Certification II.
Additionally, you’ll have the opportunity to join roundtable discussions in our workshops and our case study breakout sessions. Workshops will provide you with the opportunity to discuss best practices with peers and breakout sessions will offer an in-depth look at successful case studies from companies in attendance.
We could keep going, but we think you see what we’re getting at.
We are excited for Khoros Engage and we are more excited to see you there. Learn more about all things Khoros Engage on the event website where specifics about the agenda, product trainings, pricing, logistics, and keynote speakers are available. Keep up with us on social media by following @KhorosLLC and using #KhorosEngage.