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Customer retention: The secret to online communities

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Published on ‎09-11-2020 01:11 PM by Khoros Alumni (Retired) Khoros Alumni (Retired)

Discover the key components that make up a successful customer retention plan in your online brand community. Know the metrics to monitor and measure to make your customers your community superusers. This is for anyone who wants to create customers for life by turning website visitors into brand advocates. We can’t wait to show you how a community can drastically change your customer experience.

 

Live Q+A:

  • Wednesday, October 14, 2020 at 2:00 PM - 2:30 PM CT  

Moderator:

  • Kelly Stocker, Khoros, Community Strategist 

Speakers:

  • Scott Dennis, Instructure, Senior Director, Community Engagement 
  • Jennifer Finefrock, Ring, Community Manager 
  • Mary Taylor, Intel Corporation, Support Community Manager


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Start:
Wed, Oct 14, 2020 02:00 PM CDT
End:
Wed, Oct 14, 2020 02:30 PM CDT
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