*This is a 3rd party webinar hosted by CXOSync.
Thursday, August 25
2pm ET | 1pm CT | 11am PT
[Webinar] Survey Less, Listen More: Harness Unstructured Data for Deeper CX Insights
45 minute Discussion: Fireside with Nancy Rademaker and Insights by Chris Tranquill
If you’re like most brands, you have a ton of unstructured data from your customer interactions across every channel you use: voice, chat, SMS, email, and more. You’re probably also not quite sure how to leverage that data to turn it into better business outcomes.
In this exclusive Q&A session, Khoros' CEO Chris Tranquill and digital CX expert Nancy Rademaker discuss how to get the most out of your unstructured data to optimize every stage of the customer experience.
Watch now to explore: