Khoros Virtual Developer Training is open for enrollment! These training sessions are an efficient way to empower your Developer teams to maintain and evolve your community. Attendees are led by exper...
Did you know that 80% of customer interactions that start on digital channels still end up moving to another channel, live agent, or even phone? When customers have to jump from channel to channel ...
As Marketing leaders, we’re asked how to address budgets in a global recession. Now more than ever, it’s important to take a tactical approach based on statistical evidence to prioritize where our ...
Now available to stream on-demand.
Almost every brand has a ton of unstructured conversational data sitting around, collecting dust. Every channel you use — voice, chat, SMS, email, social med...
My hot take? Right now is time to recession proof your CX. Snack Breaks & Hot Takes is a digital series bringing experts "hot takes" in community engagement and customer experience to you!
Event Sche...
