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Khoros Events + Webinars
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Khoros Events + Webinars
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16 attendees
2
0
Product Breakout Session: Khoros Communities
Wednesday, October 14, 2020
https://bit.ly/35pAGNp
Live Q+A: 12:00 PM - 12:30 PM 2:00 PM - 2:45 PM CT Speakers: Nick Hill, Khoros, General Manager of Khoros Communities Jacob Borgeson, Khoros, Principal Product Marketing Manager
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16 attendees
2
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11 attendees
2
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Combine communities & events: Ideal overall digital engagement
Wednesday, October 14, 2020
https://bit.ly/35pAGNp
Learn how communities support conversations and ongoing engagement for digital events. When leveraged correctly, communities fill the gap around informal interactions that physical events are best known for and that digital events often lack. This session will include high-level strategy around how to combine events and community as well as practical advice on how to integrate discussions and groups with different event types. Live Q+A: Wednesday, October 14, 2020 at 12:00 PM - 12:30 PM CT Moderator: Jenny Weigle, Khoros, Senior Community Strategist Speakers: Melissa Potvin, Qlik, Director, Qlik Communities
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11 attendees
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7 attendees
3
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Advanced brand communities: Go beyond the online help center
Wednesday, October 14, 2020
https://bit.ly/35pAGNp
Do more than “just support” and turn your community into an innovation and connection engine. With guidance from a Maturity Model roadmap, turn your community into a powerful network that drives engagement and growth across your entire brand; from R&D and Product to Sales and Marketing. Come to this session to learn how to take your community to the next level. Live Q+A: Wednesday, October 14, 2020 at 12:00 PM - 12:30 PM Moderator: Jon Wishart, Khoros, Business Value Director Speakers: Jeff Medford, Microsoft, Director, Product Marketing Jamie Johnston, Spotify, Community Program Manager
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7 attendees
3
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6 attendees
1
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Elevate self-service customer care with online communities
Wednesday, October 14, 2020
https://bit.ly/35pAGNp
Ready to build a space for your customers to find answers to their questions? This is the session for you. A branded, online community is more valuable than ever as customers look to brands they trust. You’ll learn the foundations of building an online community and how to create a better customer experience and retain customers with your new community that excels in support. Live Q+A: Wednesday, October 14, 2020 at 12:00 PM - 12:30 PM Moderator: Lisa Ingram, Khoros, Community Programs Manager Speakers: Jean-Philippe Bonnafoux, Schneider Electric, VP Growth & Success Digital Business Aaron Blackwell, Samsung Electronics America, Head of Social Care and Community
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6 attendees
1
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9 attendees
1
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Customer retention: The secret to online communities
Wednesday, October 14, 2020
https://bit.ly/35pAGNp
Discover the key components that make up a successful customer retention plan in your online brand community. Know the metrics to monitor and measure to make your customers your community superusers. This is for anyone who wants to create customers for life by turning website visitors into brand advocates. We can’t wait to show you how a community can drastically change your customer experience. Live Q+A: Wednesday, October 14, 2020 at 2:00 PM - 2:30 PM CT Moderator: Kelly Stocker, Khoros, Community Strategist Speakers: Scott Dennis, Instructure, Senior Director, Community Engagement Jennifer Finefrock, Ring, Community Manager Mary Taylor, Intel Corporation, Support Community Manager
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9 attendees
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