Registration Link TikTok's meteoric rise to popularity in the past few years has disrupted the social landscape and has had a major impact on user behavior and content across most other social platforms. If your brand isn't thinking about TikTok yet, now is the time. To reach new customer demographics and Generation Z, it will be critical for brands to learn from and embrace the new and innovative approaches to short-form video that TikTok has already normalized throughout popular culture. Register here for this strategy-focused webinar to learn about what's happening on TikTok, what works for brands (and what doesn't!), and how to continue building your activation strategy on TikTok and beyond. Hear from Khoros Strategic Services experts in social strategy for brands! Not able to join us live? Don’t worry. Register and we’ll send you a recording. Attend our live webinar for the chance to receive a FREE TikTok Consultation with our expert strategists. During this one-hour consultation, we’ll take the time to understand your unique needs and provide advice and offerings specifically tailored to ensure you succeed in an ever-changing market. ... View more

Tuesday, April 20 11am AEST | 11am BST | 11am CT    Register now   Deflect expensive calls to messaging conversations Customer service calls are expensive and inefficient, and deflecting them used to be very difficult. With Apple’s new rich mobile messaging channel, Apple Business Chat, brands can easily deflect calls, reduce costs, and create rich experiences that increase customer satisfaction.   In this 30 minute session we’ll examine:    Messaging entry points: There’s a mix of entry points brands can use to invite customers to message instead of calling. Learn when and how to use very direct or subtle organic entry points to deflect calls.   Apple Business Chat’s most powerful feature: Chat Suggest detects when an iOS user is about to place a call, and gives the option to message instead. See how it works, and learn why it’s poised to transform the contact center.   How to get started: Get a clear path to planning use cases, engaging Apple and Khoros experts, and turning on Apple Business Chat — everything you need to start deflecting more calls to rich messaging conversations.   Not able to join us? Don’t worry. We’ll share a recording of this digital discussion with everyone who registers.   Register now ... View more

April 20 11am AEST | 11am BST | 11am CT Register now Turn expensive calls into messaging conversations Customer service calls are expensive and inefficient, and deflecting them used to be very difficult. With Apple’s new rich mobile messaging channel, Apple Business Chat, brands can easily deflect calls, reduce costs, and create rich experiences that increase customer satisfaction. In this 30 minute session we’ll examine:  Messaging entry points : There’s a mix of entry points brands can use to invite customers to message instead of calling. Learn when and how to use very direct or subtle organic entry points to deflect calls. Apple Business Chat’s most powerful feature : Chat Suggest detects when an iOS user is about to place a call, and gives the option to message instead. See how it works, and learn why it’s poised to transform the contact center. How to get started : Get a clear path to planning use cases, engaging Apple and Khoros experts, and turning on Apple Business Chat — everything you need to start deflecting more calls to rich messaging conversations. Can't attend? Don't worry. We'll send a recording to everyone who registers. Register now ... View more

Where:   Now available on-demand! Stream now. Links:   Resource Page ,   LinkedIn Event ,  Atlas Event What: Understanding TikTok for Brands TikTok's meteoric rise to popularity in the past few years has disrupted the social landscape and has had a major impact on user behavior and content across most other social platforms. If your brand isn't thinking about TikTok yet, now is the time. To reach new customer demographics and Generation Z, it will be critical for brands to learn from and embrace the new and innovative approaches to short-form video that TikTok has already normalized throughout popular culture. Join us for this strategy-focused webinar to learn about what's happening on TikTok, what works for brands (and what doesn't!), and how to continue building your activation strategy on TikTok and beyond. Hear from Khoros Strategic Services experts in social strategy for brands! Not able to join us live? Don’t worry. All registrants will be sent a recording of the webinar. The webinar is now available for streaming on-demand from our Resource Center.  If you are attending our TikTok Webinar, we will be offering 5 complimentary consultations (first-come, first-serve) with our Strategic Services team. During this one-hour consultation, we’ll take the time to understand your unique needs and provide advice and offerings specifically tailored to ensure you succeed in an ever-changing market. This opportunity is reserved for live attendees, so make sure and tune in to sign up! ... View more

Learn how communities support conversations and ongoing engagement for digital events. When leveraged correctly, communities fill the gap around informal interactions that physical events are best known for and that digital events often lack. This session will include high-level strategy around how to combine events and community as well as practical advice on how to integrate discussions and groups with different event types.   Live Q+A: Wednesday, October 14, 2020 at 12:00 PM - 12:30 PM CT Moderator: Jenny Weigle, Khoros, Senior Community Strategist   Speakers:  Melissa Potvin, Qlik, Director, Qlik Communities ... View more