Showing results for 
Show  only  | Search instead for 
Did you mean: 

Announcing: Customer Experience Live

Lithium Alumni (Retired)



This last year was a big year. We brought on new customers, new employees, new product expertise, and hosted new events around the globe. So whats next?


Our Lithium Network Conference (known as LiNC) is renowned in the industry for its focus on our customers and networking with the "best in CX". This event brought hundreds of customers across the globe together for knowledge sharing, networking, training, awards, certifications, and most of all, to share their journey in the world of digital customer experience. 


I am delighted to announce that we will build on that foundation further in 2018, by hosting the first global ‘Lithium CX Live’ in Austin, Texas, on October 3rd & 4th, 2018. 


Lithium CX Live will be a product and customer experience focused event. 


When you arrive in ATX, you'll 

  • Hear Lithium’s vision for the future of service, customer care and digital marketing,
  • Learn our product roadmap for the next generation of digital customer experience,
  • Experience upcoming product demos, hands-on best practice labs and in-depth training,
  • Meet and network with experts and peers that will help you get more out of your digital and social strategy,
  • And of course, attend the annual Lithy Customer Awards Ball.

Registration will open soon, but in the meantime, mark your calendars for October. And I’ll see you at CX Live in Austin!





I had the same questions about the workshops so thank you for providing more details about that. I wonder if it makes sense to update the landing page with a little more context so that's clear re: dates. 


Additionally, I was trying to get info re: hotel rates. I called the registration team and they will get back to me. That would help for budget planning purposes if you have anymore information (or information we can use like a justification letter) to defend our trip / travel! 


Oh - and are you saying the October 3 is only workshop day? No conference / break out sessions or other smaller workshops?

Lithium Alumni (Retired)

Hi Claire,


That is correct, October 3rd is only a workshop day.  That evening will be a welcome reception.


We are finalizing an update to the registration site that will have more information about the workshops directly on the landing page as well as a link to  more detailed workshop descriptions so that you can learn all about the programs prior to starting your registration.


Please let me know if you have any other questions at any time.






@JordanS That helps! Thank you. 

Will there be any local events this year.?Flying in from Europe for 1 day conference is not an option 🙂 and none of the sessions the day before is very relevant. 

Lithium Alumni (Retired)

Hi @HelgaMarieAuran


CX Live is the global event this year - there will not be any local conferences like last year.  We're sorry for any inconvenience! 


Thank you,