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Atlas Highlights - August 2021

Khoros Staff

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Hello, to all of our Atlas members!

This September, you'll hear from leading global brands about creating winning digital-first strategies to deliver amazing customer experiences. Khoros Engage has it all – dynamic general sessions, thought-provoking breakout discussions, practical tips, and virtual networking.engage2021Artboard 1.png

 We can't wait for you to join us!
Register now

Khoros | Twitter Ads Discovery Program
We are looking to get your feedback early in the process to ensure that we're building features with your use cases, goals, workflows, and success metrics in mind. We hope to discuss your needs in relation to Twitter ads. The focus will be to better understand your priorities, the way you visualize, govern, moderate, and assess performance around Twitter ads. 
Sign up now Influence our roadmap

 

Webinars & Events
Some event areas are limited to Khoros customers only. If you are a customer and unable to access anything, email us at communityhelp@khoros.com, and we’ll help.

Upcoming Webinars

approvalsforregs.png Marketing Advanced Product: Approvals for Regulated Industries Register today

Session 1.png A Q&A forum for Khoros CX Insights [Session# 1 Morning] Register today, Post your questions in the comments!

session20.png A Q&A forum for Khoros CX Insights [Session #2 Evening] Register today, Post your questions in the comments!

Available On Demand

Advanced Marketing product webinars Watch now

Advanced Care product webinars Watch now

Advanced Communities product webinars Watch now

 

Here’s the Atlas content you do not want to miss!
Some blog areas are limited to Khoros customers only. If you are a customer and unable to access anything, email us at communityhelp@khoros.com, and we’ll help.

titanssm.pngThe Titans of Customer Engagement Podcast
A Customer Experience Podcast that explores strategic conversations with your peers and leaders about creating the world’s greatest customer experiences. 

Resource Center.pngYou can save valuable time with these 5 Resource Center tips
The Resource Center is your All-Ways connected guide built right into your Khoros Solution. 

 

Marketing

Auto application of Labels for Ads!
Label Rule conditions can now be set up for Ads published on Facebook and Instagram.

UI Enhancements in Content Center
We have made some UI enhancements to the Content Center to improve the overall user experience. 

Instagram direct messages in Marketing
The long-awaited ability to manage Instagram direct messages is here, including the ability to both receive and reply to story mentions

 

Care

Instagram direct messages in Care
The long-awaited ability to manage Instagram direct messages is here, including the ability to both receive and reply to story mentions

Improved support for YouTube data ingestion
With this release, we’ve removed various existing restrictions around YouTube data ingestion in Khoros Care. 

 

Communities

Integrate Zoom with Community Events
Khoros Community Events now supports full integration with Zoom Meetings and Webinars. Integrating Events with Zoom enables community members to join the Zoom meetings and webinars directly from the community.

Events metrics in Bulk Download Member Data
When you request the Bulk Download Member Data the Events discussion style is now available for computing the metrics.

"Getting Started as a Community Manager" Onboarding Videos 
This is a great place to start learning about the features common to most communities. We’ve organized these videos into themed courses that you can watch in any order you want.

How We Built It: Getting Ready to Launch Titans
When you request the Bulk Download Member Data the Events discussion style is now available for computing the metrics.

 

Top Engaged Contributors

Special thanks to the current Atlas Top Engaged Contributors: @MarkAtTruth, @StanGromer, @CarolineS, @JasonHill, @elbranscomb, @phoneboy , @sdhake , @gdawson , @karolinalinda, and @keckhoff!

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Want a chance to be a part of this elite group?
Take part in Atlas discussions and contribute to this innovative community.

3 Comments
Boss

The year is going way too fast! 

Thanks to all contributors this month. Love your work.

Jason

 

@CoryD for the mention!

@JasonHill 

Thanks and Yes congrats to all those contributors. I really value Atlas and people coming here and sharing their ideas. I've been part of other community platforms other than Jive/Lithium/Khoros and their user communities weren't as lively so thanks for taking the time!

Khoros Staff

It's active thanks to folks like ya'll! Thank you for continuing to be such driving forces.