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CX Live is.... LIVE

Khoros Staff

The last year has been big—we added new customers, new employees, new products, and expertise. We're launching our new global customer roadshow to keep our best customers in the know on all the big things happening —"Lithium CX Live".

Over the course of October and November 2018, Lithium is taking the CX Live show on the road to five cities around the world, kicking off with our marquee event in Austin:

Austin (2-day marquee kickoff event, with optional workshops and Lithy’s Party!)

October 3-4 @ Omni Downtown Austin

San Francisco

October 17@ The Exploratorium


October 31@ Grand Hyatt Melbourne


November 13 @ The Brewery

New York

TBA 2019 @ Lightbox


Our customers are at the heart of this roadshow; every CX Live event will provide you an opportunity to exchange best practice and advice with your peers. You will also hear roadmap and product updates, plus knowledge sharing from Lithium leadership and industry experts.

In Austin, Texas where we’ll build the next generation of CX together. This event will take place over the course of two days, with Wednesday (10/3) featuring an optional training/certification program that will require a fee to participate in ($499) and end with our Lithys celebration that evening (free to attend!).

Thursday (10/4) will be a free day-long program that will include an update on Lithium and our roadmap from Lithium’s leadership, as well as customer panels and plenty of interactive engagement with your peers. We’re looking forward to a fun-filled day with lots of great content shared in a collaborative way.

By attending a Lithium CX Live event, you'll:

  •    Hear Lithium's vision for the future of service, customer care, and digital marketing.
  •    Learn about our product roadmap for the next generation of digital customer experience.
  •    Meet and network with experts and peers that will help you get more out of your digital and social strategy.
  •    And of course, those coming to the Austin event can  attend the annual Lithy Awards Ball!

Want to share your Lithium success story at a CX Live event? No problem - simply provide us a summary here and we will do our best to accommodate you.

Register here for the marquee event in Austin or here for any of the roadshows in New York, San Francisco, London or Melbourne.

We look forward to seeing you on the road!


Awesome, thanks for all the info! Question for you - if I'm planning to go to the Austin CXLive (and I am :-)), is it also worthwhile to go to the San Francisco one (since I'm in SF)? Or perhaps a subset of the SF event just to meet folks?

Khoros Staff

Hi @CarolineS Thrilled you will join us in Austin and we'd love to see you at both! The morning sessions may be similar but I expect we'll get a different mix of customer voices in the afternoon and cocktails at the Exploratorium will be amazing! 


Thanks, @KatherineC! Perhaps I'll show up @ lunchtime.  And I LOVE the Exploratorium!

Khoros Staff

Can't wait!  Looking forward to this all year!

When will an agenda for 10/4 be released? We're just over two weeks out...


@DavidKastendick - try this link: The agenda is there. There are still some sessions without detailed information (typically in the tracks) but hopefully this helps! 

Thanks @Samantha_O!  Kinda odd that that particular link isn't on the registration page yet:   Also, how would I have navigated to that link from the home page? I couldn't find anything about CX Live anywhere on there.


@DavidKastendick - I received the link from our CSM at Lithium. I was having trouble finding it from anywhere on the site, too.

Khoros Staff

hello, you can find the link on our events page: 

Khoros Staff

We are designing a homepage hero takeover that should be live soon as well. Hope this all helps!