We’re still buzzing from a memorable party featuring our awesome customers and partners at the 2018 Lithy Awards Party on October 3 at the Belmont in Austin.
A few of our favorite moments? Guests sipping our celebratory Lithy cocktail, the red carpet, the air-conditioned indoors, and the new faces and trophies we saw on stage.
The competition this year was fierce with 82 submissions. With such a tight race, we were especially grateful for our expert panel of judges who helped determine the winners. Thanks to Joe Cothrel, retired Chief Community Officer @ Lithium; Tim Lopez, Director of Support Services and Social Research @ TSIA; and Wayne Kurtzman, Research Director for Social and Experiential Solutions @ IDC.
Here are the 2018 Lithy Award finalists and winners:
B2C Community Innovator Winner: TalkTalk
Finalists: Comcast, Microsoft BI
B2B Community Innovator Winner: Cisco- JX
Finalists: ServiceMax, Alteryx
Social Support Champion Winner: Constant Contact
Finalists: Telstra, Sprint
Digital All-Star Winner: USAA
Finalists: Fido, Upwork
Social Marketing Champion Winner: Samsung EU
Finalists: DTAC, Cultura
Support Savings Titan Winner: Sky
Finalists: F-Secure, Tableau
Topline Titan Winner: Tealium
Finalists: Comcast, Upwork
Digital Design Excellence Winner: TransAmerica
Finalists: Barclaycard US, Thumbtack
Surprise & Delight Winner: USPS (United States Postal Service)
Finalists: United, Cisco Meraki
Check out all the submissions in our index .
And stay tuned, the winners of the Regional Star awards will be announced at CX Live Events coming up!
Congrats to all our 2018 Lithy winners and finalists. We can’t wait to see your accomplishments for next year’s Lithy Awards!
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