It's Magic Quadrant season for the CRM Customer Engagement Center.
The April 24th report revealed the latest research findings from Gartner Distinguished Analyst and Vice President Michael Maoz.
We're proud to announce that Lithium has been named a "Visionary" for the second time in a row, which Lithium believes reflects both the changing nature of customer service and the unique abilities Lithium offers through its community platform and Lithium Social Web products.
We invite you to download the full complimentary report.
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