Announcing 2 days of certification and 1 Master Class training in Paris, taught by thought-leaders and subject matter experts. The agenda includes Community Manager Certification I & II, and a Master Class on Gamification, CHI and Metrics.
Participants may sign-up for as many courses as they are interested in.
31st March -2nd April from 8:30-17:00
Venue: Le Cercle Kadrance, 48, rue la Bruyère, 75009 Paris, France
Early bird Registration: Before March 13th
Standard Registration: After March 13th
TUESDAY, 31 MARCH
Community Manager Certification I
The Lithium Community Manager Certification gives participants the opportunity to learn the latest best practices, as distilled by Lithium’s consultants, from hundreds of companies around the world who have implemented enterprise communities on the Lithium platform. For experienced community managers, it's an opportunity to benchmark their practices against some of the worlds best. For those starting out, it's a great foundation for future learning.
The program includes six hours of live training from Lithium thought-leaders and subject matter experts, and a two-part, 90-minute examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.
The certification program focuses on the 18 core responsibilities of enterprise community managers:
The Lithium Community Manager Certification gives you the opportunity to learn these best practices, hone your skills as a practitioner, and become recognized as a leader in your industry.
WEDNESDAY, 1 APRIL
Community Manager Certification II
Are you one of the 500+ people who are Lithium Certified Community Managers? If so, we have a new certification course for you.
Community Manager Certification II prepares you to achieve higher performance in four areas:
For each area, you’ll learn the key challenges faced, the tactics that separate success from failure, and the elements that make a program complete.
Building on the foundation laid with Community Manager I, this new course includes more data points, deeper case examples, new reusable assets, and more opportunities to collaborate with fellow attendees. The course is led by Lithium’s Chief Community Officer Joe Cothrel, whose experience includes helping more than 300 organizations create successful community efforts. The course is designed for community managers, executive or directors who manage them, or anyone who wants to gain a deeper understanding of the state of customer community management today. Those who successfully complete the course and exam will earn Lithium’s new Level 2 Certification in Community Management.
THURSDAY, 2 APRIL
Master Class: Gamification, Community Health Index (CHI), and Metrics
Recommended for Community Managers and Social Media Strategists
This class is divided into three sections. The first section will cover Lithium’s point of view on applying gamification in a business context, a description of the suite of motivational features built into Lithium communities, and best practices for designing and deploying gamification solutions using the Lithium premium gamification product.
The second section will explore the Community health Index (CHI). What does it mean to have a healthy community? What happens when you have a low CHI score?
For the third section, Lithium’s team will showcase metrics and analytics in the Lithium platform. Are you using them to their full potential? In this session, you’ll get an overview of what metrics and analytics you’ll find in the Lithium Community platform.
Questions? Contact Lithium's Education Team at email@example.com
Jordan Suffin is Director of Training Services at Lithium, responsible for development and delivery of educational and engaging training materials. He previously worked at MicroStrategy where he spent 16 years in various education roles, starting out as a technical trainer for the West region and more recently running Global Partner Sales & Technical Training and Internal Sales Training/Onboarding programs.
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