I’m excited to announce that we’re taking Lithium Learning to the next level. Starting today, we’re rolling out new training courses on the Lithium Community and on campus.lithium.com. We’re also offering instructor-led courses and certification programs, which you can take in person, at Lithium locations around the world, at your location or virtually. The Lithium education team is ready to answer any questions, register you for a course, or help customize a training program specifically for you or your business.
How it works:
We suggest specific courses depending on your role. Lithium can assist with setting up individual accounts for you and your team to access the tutorials or attend a training course.
Our Foundation Training provides video tutorials for all types of users. Each tutorial provides an overview of Lithium’s products and features. These videos range from 2–30 minutes.
Our tutorials can be found here on Lithium’s community.
Our Advanced Training provides classes for participants to get an in-depth understanding of Lithium’s products by teaching best practices, demonstrating concepts, and incorporating customer success stories.
Our Certification Program bridges the gap between measurable expertise and work experience for Community Managers, Agents, Developers, and Business teams.
Each Master Class provides access to our thought leaders and other leading experts, which stimulates discussions about strategy and practice, supported by current best practices for building successful social strategies.
Advanced classes will be available as of May 1, 2014
The Moderation Principles advanced course teaches you how to apply moderation best practices and become a great community moderator.
This training features best-in-class examples, strategies for dealing with common pitfalls, tips on analyzing site metrics, and moderation guidelines.
Participants learn to:
Lithium Social Web: Tags, Routing, and Prioritization
The Tags, Routing, and Prioritization advanced course teaches you how to create, edit, and structure your tags, rules, and work queues in Lithium Social Web (LSW).
The training features a mix of detailed functionality instruction, real business scenarios, and several hands-on exercises.
Participants learn to:
Studio Concepts I
The Studio Concepts I course explains the framework and concepts of the Lithium Studio product and gives you the chance to create, edit, and design components, page-layouts and skins.
The training features development guidelines, best practices, and hands-on exercises.
Participants learn about:
*Studio Concepts II – After completing Studio Concepts I - you can sign up for Studio Concepts II, a full-day course customized for you.
For example, you could focus the course on applying your design, skins, or custom content to match your business requirements, wireframes, and design documents.
The Design Principles advanced course will teach you how to create, edit and structure styling for your community using CSS, custom components, REST API/freemarker. Understanding design concepts as they relate to the lithium application and how to apply those concept to your community.
This training features customer examples, guidelines, design community checklists, and hands-on exercises. Recommended for branding designers, UI/UX designers, Icon designers, and front-end developers.
Participants learn how:
Jordan Suffin is Director of Training Services at Lithium, responsible for development and delivery of educational and engaging training materials. He previously worked at MicroStrategy where he spent 16 years in various education roles, starting out as a technical trainer for the West region and more recently running Global Partner Sales & Technical Training and Internal Sales Training/Onboarding programs.
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