Welcome back to Titans of Customer Engagement, A Customer Experience Podcast by Khoros. We are thrilled to be joined by Khoros’ Director of Change Management, Ramona Maher (@RamonaM)
Change is inevitable, but the way you approach and plan for it can make or break your success. Join us as we dive into the details of how to effectively prepare for change management, no matter where the change is.
Here’s a sneak peek into the episode
- What is Change Management? Why is it specialized, and why is it critical to businesses?
- Some examples of Change Management in daily life.
- How change management can ultimately determine success.
- Advice for the leader, practitioner, and the experiencer of change.
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